Shipping policy

Delivery partners

We ship orders via Omniva, LP Express and Lietuvos paštas.

Where we ship

We deliver to Lithuania, other European Union countries, and internationally worldwide.

Timeframes and costs

Exact shipping costs and estimated delivery times are calculated automatically at checkout, based on the destination country and the delivery method selected.

[TO BE ADDED once your courier contracts are finalised: estimated delivery times — Lithuania X–Y business days, EU X–Y business days, other countries X–Y business days.]

Order processing

[TO BE ADDED: how many business days after payment confirmation you dispatch orders, e.g. “within 1–3 business days”.]

Tracking

Once your order ships, you will receive a tracking number by email.

Customs and duties

For shipments outside the European Union, local customs duties or import charges may apply and are the responsibility of the Buyer, in accordance with the laws of the destination country.

Lost or damaged shipments

If your shipment is lost or arrives damaged, contact us at moodmadmb@gmail.com — we will help resolve the issue together with the carrier.